Privacy Policy

Last updated: 1 October 2026

This Privacy Policy explains how Lorvellan Ltd ("Lorvellan", "we", "us" or "our") collects, uses, stores and protects personal data when you visit lorvellan.com or use the Lorvellan platform. Please read this policy carefully. By using our platform or submitting an access request, you confirm that you have read and understood this policy.

1. Who we are

Lorvellan Ltd is the data controller for the purposes of applicable UK data protection law. Our registered address is 47 Farringdon Street, London, EC4A 4LL, United Kingdom. You can contact us regarding data matters at [email protected] or by calling +44 20 3456 7890.

2. What data we collect

We may collect and process the following categories of personal data:

  • Name and email address provided through the contact or access request form
  • Phone number if you contact us by phone
  • The content of messages and queries you send to the support team
  • Technical data such as browser type, device type, IP address and pages visited (collected automatically through standard server logs and analytics)
  • Correspondence records when you contact us by email or post

We do not collect payment card data, bank account details or sensitive financial information through our website or contact forms.

3. How we use your data

We use the personal data we collect for the following purposes:

  • To process and respond to access requests and general enquiries
  • To provide and manage your access to the Lorvellan platform
  • To provide technical support and respond to platform queries
  • To maintain and improve platform performance and user experience
  • To comply with legal obligations under applicable UK law

4. Legal basis for processing

We process your personal data on the following legal bases:

  • Contract: Processing necessary to fulfil your access request and provide platform services
  • Legitimate interests: Processing for platform security, fraud prevention and service improvement
  • Legal obligation: Processing required to comply with applicable UK law

5. Data sharing

We do not sell, rent or trade your personal data to third parties. We may share data with trusted third-party service providers who assist with platform hosting, email delivery and technical operations, solely as necessary to provide those services. These providers are contractually required to handle data securely and only for the purposes we specify.

6. Data retention

We retain personal data for as long as is necessary for the purposes described in this policy or as required by law. Access request records are retained for a minimum of 12 months. You may request deletion of your personal data at any time by contacting us at [email protected], subject to any legal retention obligations.

7. Your rights

Under UK data protection law you have the following rights:

  • The right to access your personal data
  • The right to correct inaccurate or incomplete data
  • The right to request deletion of your data in certain circumstances
  • The right to restrict or object to processing in certain circumstances
  • The right to data portability in certain circumstances

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

The Lorvellan website may use cookies or similar technologies to support platform functionality and to collect technical usage data. You can adjust cookie preferences through your browser settings. Disabling cookies may affect certain platform features.

9. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date. We encourage you to review this page periodically.

10. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, contact us at:

Lorvellan Ltd
47 Farringdon Street, London, EC4A 4LL, United Kingdom
Email: [email protected]
Phone: +44 20 3456 7890